post_observations during conversations when your posting guidance triggers.
The MCP server is write-only — no tools to read observations back. Review data in the app.
Authentication
Custom integration (REST API)
Use the REST API only if MCP is not an option:{ "user_id": "…", "interaction_id": "…", "user_sentiment": "…", "observations": [ … ] } — one user, thread, and sentiment per call.
See Advanced ingestion and the API reference.